Insurance Review Intelligence
Trusted by 340+ carriers, agencies & MGAs

Your book of business. Breathing in one glance.

Underwrite turns scattered policyholder feedback into a mission-critical command center — sentiment shifts flagged, complaint patterns surfaced, agent scores tracked, 60 days before renewal season hits.

See Your Review Dashboard
LIVE
18 Positive
7 Neutral
4 Negative
Last 24 hours · 29 total
RT
Margaret Holloway
Negative4 min ago

Claim filed Jan 3rd — still waiting on adjuster callback. Three weeks with zero updates is not acceptable.

via Google
DM
James Okonkwo
Positive11 min ago

Renewing for the 4th year. Darlene walked me through the new coverage options and saved me $340 annually.

via NPS Survey
KL
Patricia Nguyen
Neutral28 min ago

Premium went up again at renewal. Still comparable to competitors but the explanation letter was confusing.

via Yelp
RT
Carlos Espinoza
Negative45 min ago

Dispute process is opaque. Asked for documentation twice and was told to "check the portal" — portal has nothing.

via BBB
BJ
Susan Whitfield
Positive1 hr ago

Fastest claim resolution I have ever experienced. Check arrived in 6 business days. Highly recommend.

via Google
29
Reviews today
↑ 4 from yesterday
4
Alerts flagged
2 need response <4h
76
Sentiment score
↑ 4pts this month
96%
Audit coverage
All touchpoints logged
Measurable Outcomes

Numbers that end the spreadsheet conversation.

0×
Faster Response

to negative reviews before they compound into churn

0%
Earlier Churn Detection

of carriers identify at-risk accounts 60 days before renewal

0%
Audit Readiness

of touchpoints documented and tagged for compliance review

0×
NPS Improvement

average lift in policyholder satisfaction within first renewal cycle

Built for Insurance Operations

One platform. Three teams that can't afford to miss a signal.

Regional Carriers

Stop drowning in NPS spreadsheets.

Operations directors at regional carriers get a single command-center view of every policyholder touchpoint — aggregated, scored, and flagged before your weekly ops review.

Manual NPS aggregation takes 6–8 hours per week
Automated dashboard ready every Monday at 7 AM
Independent Agencies

Catch bad reviews before they spread.

Agency owners who discover Google reviews three months late lose clients silently. Underwrite surfaces every public review within 15 minutes and routes response drafts to the right agent.

Average discovery lag: 67 days after negative review posted
Alert in inbox within 15 minutes of posting
MGA Compliance

Audit-ready documentation, always.

Compliance officers at MGAs need every client touchpoint logged, tagged, and exportable. Underwrite auto-documents every interaction with timestamps, agent IDs, and resolution status.

Manual documentation takes 3–4 days per audit cycle
One-click export with full chain of custody
Instant Signal

From review posted to agent notified in under 15 minutes.

Underwrite monitors Google, Yelp, BBB, NPS survey responses, and internal complaint logs simultaneously. Every negative signal triggers an immediate alert with a pre-drafted response and the relevant policy history attached.

0:00
Policyholder posts 1-star Google review
0:02
Underwrite ingests and scores sentiment
0:08
Complaint pattern match — claim delay cluster
0:14
Agent notified with response draft + policy file
Renewal Alert

Churn risk surfaced 60 days early.

Underwrite's renewal radar identifies policyholders showing complaint patterns, reduced engagement, or declining NPS scores — in time to intervene before they shop competitors.

Compliance

Audit-ready in one click.

Every client touchpoint is automatically logged with timestamp, agent ID, sentiment score, and resolution status. Export a full chain-of-custody report in under 30 seconds.

Competitive Analysis

Why operations teams switch to Underwrite

Manual spreadsheets and generic review tools weren't built for insurance. We were.

Capability
Underwrite
Manual Tracking
Generic Review Tools
Real-time review aggregation
Partial
Sentiment scoring with insurance context
Agent performance scoring
Churn risk flagging before renewal
90-day trend radar with anomaly detection
Audit-ready compliance documentation
Manual
Multi-carrier book of business view
Partial
Response time benchmarking
Partial
Complaint pattern surfacing
NPS + public review unified score
"We identified a complaint cluster around claim delays two months before our renewal window. Retained 340 policies we would have lost. That's not a feature — that's the whole business case."
Diane Kowalski, VP Operations at Meridian Regional Insurance, smiling professional woman
Diane Kowalski
VP Operations · Meridian Regional Insurance
Verified Customer
Interactive Demo Available Now

Your book of business.
Breathing in one glance.

The demo is pre-populated with real insurance data. See exactly what your Monday morning dashboard would look like — no form, no sales call.